Hospice Program Named "Best of the Best" for Caregiver Satisfaction

Strategic Healthcare Programs surveyed its Hospice clients and found VNS Hospice to be in the top 5% for caregiver satisfaction.

Strategic Healthcare Programs (SHP), a national  analytics and benchmarking company used by the healthcare industry for managing quality of care for patients, has awarded Hospice at Visiting Nurse Services the “Best Premier Performer” that ranked VNS in the top 5% of their clients for Hospice Caregiver satisfaction. 
The CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey measures and assesses the experiences of patients who died while receiving hospice care, as well as the experiences of their primary caregivers.  The survey is composed of the following measures:  Hospice team communication, getting timely care, treating family members with respect, getting emotional and religious support, getting help for symptoms, getting Hospice care training, rating of Hospice, and willingness to recommend.
Candace Sharkey, CEO of Visiting Nurse Services, states “We are very proud to be recognized as the top 5% in a very competitive Hospice marketplace.  Many thanks to our great staff and volunteers for their substantial contributions enabling us to receive this recognition.”
Visiting Nurse Services of Newport and Bristol Counties, founded in 1950, is an independent not-for-profit home health agency providing  skilled nursing, rehabilitation therapies, Hospice and palliative care, and community wellness clinics.

8/11/2017 2:28:05 PM by

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